Origin:

Telecom Namibia Limited is the national telecommunications operator, established in August 1992 and wholly owned by the Government of the Republic of Namibia. Telecom Namibia is functioning as a commercialised company and as a subsidiary of its parent company, Namibia Post and Telecom Holdings Limited (NPTH) until July 2025, when NPTH was effectively dissolved. From humble beginnings in August 1992, Telecom Namibia has to date invested billions in state-of-the-art networks.

Scope:

Telecom Namibia serves more than 480,672 (fixed and mobile) customers, with 1115 employees and an annual revenue of more than N$ 1.4 billion. Telecom Namibia is a customer-driven company that adapts telecommunication products and services to the demand of its customers. Today, customers want fast, reliable, and advanced services, and Telecom Namibia is there to make that possible. Telecom Namibia runs the largest Digital Telecommunication Network in Namibia. The company is a leading digital solutions enable, providing services like voice, data and other supplementary services over data networks.  Telecom Namibia provides a comprehensive portfolio of communication services and solutions in broadband, data, voice over fixed wireline-based connectivity (copper and fibre), fixed wireless, and mobile platforms and facilitates onward connectivity services for a number of land-locked neighboring countries. These investments have evolved the Company beyond a traditional telephone services company to become one of the leading key ICT players in Namibia and the region. The company has over the years evolved into a multi-faceted telecommunications service provider and invested billions of Namibian dollars in infrastructure development across Namibia and at strategic international locations in Southern Africa and Europe.

Vision Statement:

To be the preferred ICT service provider.

Mission Statement:

​To provide superior solutions and experience to our customers.

Values:

• Simplicity
• Innovation
• Teamwork
• Integrity
• Sustainability

Strategic Pillars:

• Sustainable Growth
• Customer Experience
• Operational Efficiency
• Performance Driven Culture

Network & Connectivity:

With a transmission network that is 100% digital and scalable, Telecom Namibia provides a comprehensive portfolio of communication services and solutions in broadband, data, voice over fixed wireline-based connectivity (copper and fibre), fixed wireless and mobile networks. Telecom Namibia is an investor and co-owner in some of the world’s largest subsea cable systems such as SAT-3, SEACOM and WACS, and more recently Google’s Cable, Equiano, thereby enhancing the reliability of Namibia’s connectivity to the global subsea cable network and access to international destinations for voice, data and internet services communication. With its extensive global connectivity, Telecom Namibia is a regional internet hub and digital connectivity gateway to the SADC region and beyond. Telecom Namibia’s nationwide digital network now spans across the entire Namibia and is comprised of over 13,000 kilometres of backbone fiber routes connecting all major towns and has deployed over 500 Ethernet and Internet Protocol Multi-Protocol Label Switching (IP/MPLS) Points of Presence across the country, 228 digital destinations and over 300 towers for fixed wireless and mobile network services, operated by its subsidiary, PowerCom. Coming forward with a new vision of embracing the future towards digital transformation, Telecom Namibia has not only expanded its network to remote villages, settlements and lodges but has also made a far-reaching impact on the wireless and mobile broadband front and ICT solutions, which are driving organisations forward and bringing a paradigm shift in business innovation and opportunities for new start-ups. Telecom Namibia boasts the largest fixed-line voice telephony and broadband network in the country, which is the lifeline for thousands of consumers and businesses. The country’s first mobile network was also pioneered by Telecom Namibia. Its wireless broadband network provides both voice and internet access in remote areas for schools, clinics, businesses and government offices, and far-reaching initiatives to expand the broadband ecosystem are bringing a visible change in the socio-economic sphere of the country. This access of broadband internet has not only opened new possibilities for the people, but is also enabling them to earn a livelihood, reach out to newer international markets and get access to e-learning and e-health services. To date, Telecom Namibia has achieved a network rollout of over 300 mobile network service base stations throughout the country, with several sites equipped with 3G, 4G and 4.5G technology for mobile broadband and few number that are 5G ready. Complementing the deployment of additional mobile broadband access technologies, new IP/Ethernet backhauling network stations were deployed across the country. This IP/Ethernet backhaul infrastructure consolidates the existing backhaul for metro Ethernet and other access technologies onto one platform which is in line with Telecom Namibia’s strategy to provide fixed mobile converged products and services.

Community Service:

Telecom Namibia has contributed substantially to the community by creating employment opportunities and by providing training and bursaries to a large number of young Namibians. Telecom Namibia is a digital enabler that is committed to providing services to urban and underdeveloped areas within Namibia. Telecom Namibia is a responsible corporate citizen and identifies with the Namibian community. Through social responsibility initiatives, the Company has made a significant contribution in the sectors of education, business development plus other national priority areas. The brand has supported several causes in the areas of sports, women empowerment, youth projects, community development and charitable giving, among others.